Contact information
Contact — Astora Skincare
We're a small brand and we genuinely care about every order. If you've got a question, a problem, or just want to say hi — we're here.
Email Us
We reply fast — usually within 1 business day.
Returns & Refunds
For anything related to returns, refunds, or our 30-day satisfaction guarantee head to our Returns & Refunds page or email us directly at hello@astora.com.au with your order number and we'll sort it out straight away.
Order Issues
If something arrived damaged, missing, or not quite right — email us within 7 days of delivery with your order number and a photo and we'll make it right immediately.
Follow Along
We're on Instagram at @astoraskincare — come say hi, share your stars, and join the community. 🌟
Questions?
We're always here. hello@astora.com.au — we reply fast.